About us
ST Invest Europe s.r.o. is a trusted supplier of high-quality machine tools from China and India, serving customers across the European market. With extensive industry experience and long-term partnerships with carefully selected manufacturers, we provide reliable and cost-effective solutions tailored to each customer’s production requirements. Our broad network of suppliers enables us to recommend the most suitable equipment based on technical specifications, production goals, and budget.
Located in the heart of Europe, we combine international sourcing expertise with local technical and commercial support. Every manufacturer and machine in our portfolio is carefully evaluated to ensure compliance with European quality standards and to deliver outstanding performance, reliability, and long-term value.
Our experienced team supports customers throughout the entire purchasing process. From analysing part drawings and recommending the optimal machine configuration to selecting the right manufacturer, organizing logistics, customs clearance, installation, and commissioning, we provide a complete turnkey solution.
Our commitment extends well beyond machine delivery. We offer comprehensive warranty and after-sales service, technical support, spare parts supply, and ongoing assistance to ensure maximum productivity and long-term reliability of every machine we deliver.
At ST Invest Europe s.r.o., we believe that successful partnerships are built on expertise, transparency, and long-term customer support. Our goal is not simply to supply machinery, but to become a reliable partner in the growth and success of your business.
FAQ
The ordering process begins with a consultation where we discuss your needs and provide recommendations. We then provide a commercial proposal and upon your approval, commence the equipment procurement and installation process.
We handle all aspects of logistics and customs duties as part of our comprehensive service. When you partner with us, you are contracting with a European company and we guarantee that the equipment will be delivered to your doorstep, cleared of all customs obligations.
Yes, we have a showroom available for viewing equipment. Located in the Czech Republic, our showroom offers an opportunity to see our range of machinery firsthand. We regularly update our assortment of machines to showcase the latest innovations. You are welcome to schedule a visit to explore our offerings.
We offer warranties on all equipment in accordance with the terms provided by their respective manufacturers. This is usually 12 or 24 months. Additionally, we provide post-warranty maintenance and support.
Yes, we have strategically located service centers, as well as our headquarters in Prague, Czech Republic, and branches in Slovakia. Our network allows us to provide fast and efficient support across Europe.
Yes, we offer training on installation, operation, and technical maintenance as needed. Please contact us for further information and to discuss specific requirements.
We strive to respond to requests for diagnostic and repair assistance as promptly as possible. We can provide both remote diagnostics and support as well as on-site visits to your production site if required. Our team of qualified technicians is ready to provide assistance within the shortest timeframe.
This control involves a detailed check of the machine’s geometry, table, and other components to ensure their precise and proper functioning.
The time required for repair after an accident depends on the specific situation and the complexity of the damages. However, we make every effort to carry out repairs promptly and return your machine to operation as soon as possible.
To order spare parts for your machine, you can contact our customer service department by phone or email. Our team will assist you in selecting the necessary parts and organizing their delivery.
